Privacy Policy

Effective Date: July 5, 2026

Ramshiv Pharmaceuticals Pvt. Ltd. ("Company", "we", "our", or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or interact with our products and services.

1. Information We Collect

We may collect the following categories of information:

Identity & Contact Information

1. Name
2. Email address
3. Phone number
4. Postal address
5. Professional credentials of registered medical practitioners, distributors, or wholesalers

Health & Prescription Information

1. Valid prescriptions where required by applicable laws and regulations
2. General inquiries related to wellness and Ayurvedic formulations

Technical Information

1. IP address
2. Browser type and version
3. Device information
4. Website usage data
5. Cookie and tracking information

2. How We Use Information

We use collected information to:

1. Verify medical credentials and prescriptions where legally required
2. Respond to inquiries and provide customer support
3. Process business, partnership, distributorship, or wholesale requests
4. Comply with applicable laws, Ministry of AYUSH regulations, and regulatory requirements
5. Improve website performance, products, services, and operational efficiency
6. Maintain security and prevent unauthorized activities

3. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

Information may be shared only in the following circumstances:

Service Providers

With trusted third-party service providers who assist in website management, business operations, logistics, or other support services, subject to appropriate confidentiality obligations.

Legal and Regulatory Compliance

When disclosure is required by applicable laws, court orders, legal processes, or requests from authorized regulatory authorities, including the Ministry of AYUSH and other government agencies.

4. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Access to sensitive information, including prescription-related records, is restricted to authorized personnel with a legitimate business need.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

1. Improve user experience
2. Analyze website traffic and usage trends
3. Enhance website functionality and performance

Users may disable cookies through their browser settings; however, certain website features may not function properly as a result.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce applicable agreements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their respective privacy policies.

8. Policy Updates

Ramshiv Pharmaceuticals Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page along with the revised effective date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:

Ramshiv Pharmaceuticals Pvt. Ltd.

Email: info@rspharmaceutical.com

Website: www.rspharmaceutical.com